Cancellation Policy

Refund Policy – 24-Hour Website Guarantee At DOT IT Global Business Solutions, we stand by our promise: Your website will be live within 24 hours from the time you submit all required content and details. ✅ You’re eligible for a full refund if: You’ve completed your payment. You’ve submitted the form with all required content (logo, text, images, preferences). We fail to deliver your live website within the promised 24-hour window after form submission. ❌ Refunds are not applicable if: You delay or don’t provide the necessary content, images, or details on time. You request changes or add-ons after the 24-hour window has started. The project is delayed due to missing communication or incomplete information from your side. 💡 How it works: The 24-hour timer starts only after we receive all required content via the form. If we miss that delivery window, we will refund 100% of your payment automatically, no questions asked. 🔁 How to request a refund: Just email us at hello@dotit.ae or WhatsApp us with your payment details. If we’ve missed the deadline, you won’t need to explain anything—we’ll verify the timeline and issue your refund promptly.

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